Sunday, November 17, 2013

Where do you go when…?

the dump burns down? I'm not a dump picker (not allowed here anyhow), but it was/used to be a lot less expensive to take my garbage and recyclables to the waste transfer station about five miles away.

Last Sunday it burned to the ground. No one knows how it started, but how it finished was to obliterate all the structures, and make it impossible to recycle or receive trash there.

The company, Waste Connections, Inc. has a contract with the city of Port Angeles and cooperates with Clallum County.

Today I decided to drive up that road to see what I could see. There were six other cars presumably hoping to leave their trash there as well. Surprisingly they were mostly unaware of the fire. If those people were subscribers or followers of the Peninsula Daily News, they could read the story here.

But service and solutions after the fire did not seem to be on the minds of the company.

It is not possible to see the fire damage from the gate, and there is very
little information for customers arriving to recycle and dispose of their trash.
My background in public relations caused a rise in temperature and ire… how easy it would have been for company leadership to put a plastic real estate type of box with an information sheet and map for their customers.

Fitting that the company used a black trash
bag to cover up the sign, but this is a poor
way to communicate to clients.
Instead they simply took a black plastic bag and some duct tape, and wrapped up the informational sign that lets drivers know they have turned on the right road, Blue Mountain, to get to the dump.

Now drivers who know where they are going, still keep on driving the mile up the road to find a padlocked gate, with only a number to call and no directions to the Port Angeles transfer station.

And it costs twice as much to drive twice as far. Now we have to drive past the City of Port Angeles, out past the cemetery and airport.

Even though the larger waste processing facility is located on land with an impressive view, it is not small-user friendly. Instead of $5 for a load, it's a $10 minimum…. hmmmm.

Although the sun was shining, my mood was not so bright -wondering just how many times I might have to make this trip before the Blue Mountain transfer station is open again.

As one leaves the Port Angeles transfer station, just before
arriving at the cash window, it is possible to see all the way
across the sound to B.C. Lovely sunny day...

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